+7 years of experience and contact with the IT systems area in all its variants; I specialize in the analysis of processes in organizations for their optimization, branding, modernization and digitization. I have experience in implementing ERP projects, Electronic Billing, Server Administration, Service Desk team coordination, Project development.
I am currently working at Metso México, a leading Finnish company in the field of sales of mining equipment ans spare parts. I am Systems Manager in the region of Mexico, Central America and the Caribbean.
Analysis of specific areas in the business where you can implement some new process technology to streamline and improve it.
Management, updating and improvements in local processes in the business ERP, I specialize in SAP GUI.
Design and coding of responsive WEB pages compatible with all browsers and mobile devices. (Html5, CSS, PHP, SQL)
According to the rules issued by SAT (Local Goverment Detp), I administer the electronic billing service that includes issuance of CFDI for all tax receipts of the business.
Implementation of file management services on remote servers, backed up generating security of the information as well as saving for the company in investment of hardware.
Control, administration and audit to the service of the Active Directory of Windows for control of access, groups, policies, deployments, etc.
Reporting to the manager of North America. My responsibility is to keep the IT area always at the forefront, to ensure follow-up of global standards and policies, to drive process digitization, to manage user support through a Service Desk team, to manage ERP services , Connectivity, IP and cellular communication, purchasing, budget planning and control, implementation of new operating systems and application version updates.
Support and implementation and installation of new applications, Administration and support of users as well as their training for the use of new systems, Administration of network services. Support for local and remote users.
Direct attention to users, maintenance and repair of computer equipment, configuration and software installation.
The objective was to learn how to manage models of efficiency, competitiveness and productivity. Today, growth in sales and results depends on the search for new markets and products as well as changes in processes within organizations. Innovative companies have shown greater growth than those that are not, this requires the formation of creative people and teams that generate value and have a vision that guides them to seek new opportunities. Innovation implies the generation of competitive advantages, the creation of markets and the possibility of maintaining leadership.
I developed as a professional with an innovative vision, anticipating the technological changes to create and provide software solutions and computational infrastructure in the new and dynamic society of the digital era. With the necessary competences to satisfy the technological requirements of organizations and people using computing as the main tool. I have solid bases in engineering, computer sciences, software development, information systems, networks, computational infrastructure and project management.
High School diploma, where I specialize in the area of Graphic Design.
Certified in the City of San Francisco CA. In the Administration of Computer Centers, from its planning and design to its administration and modernization.
By Heather Davis.
Certification for the management of Indesign specialized in mobiles, taught by Noble Desktop in New York, USA.